Digital Operations
Digital operations encompass managing IT infrastructure, cloud services, networks, and endpoints to support business functions. It involves optimizing performance, ensuring security, and providing seamless user experiences in today's technology-driven environment.
Digital Operations
More than half of organizations now outsource some or all of their digital operations to a service provider
Outsourcing digital operations is increasingly popular and seen by many organizations as an effective way to improve IT service quality and business results. The trend towards outsourcing continues to gain pace in 2024., indicating widespread acknowledgement of the role outsourcing plays as a valuable strategy for businesses seeking to streamline operations, reduce costs, and drive efficiency.
53%
Organizations outsourcing some or all digital operations
Deloitte
59%
Companies outsource digital operations to save cost
International Association of Outsourcing Professionals
83%
Organizations satisfied with their outsourcing relationships
KPMG
$468bn
Size of global IT outsourcing market expected by 2025
Statista
